Your Privacy Matters to Us
Transparency and trust in how we handle your personal information
Our Commitment
Privacy by design
We are committed to protecting your privacy and ensuring the security of your personal information.
- GDPR compliant practices
- Transparent data handling
- Your rights respected
What This Policy Covers
Scope of application
This policy applies to all visitors, users, and customers of DeBytes services.
- Website visitors
- AI service users
- Consulting clients
Your Consent
Agreement to terms
By using our website and services, you consent to the data practices described in this policy.
- Clear consent mechanism
- Withdraw anytime
- Contact us with questions
Information We Collect
Transparent disclosure of all data types we collect and how
Information You Provide
Voluntarily shared
Personal details you share when interacting with our services.
- Contact details (name, email, phone)
- Company information
- Account registration data
- Communication preferences
- Support requests & feedback
Automatically Collected
Technical & usage data
Technical information gathered during your website interactions.
- IP address & device info
- Browser & operating system
- Language preferences
- Website usage patterns
- Referral sources
Service-Related Data
AI processing data
Information generated through our AI services and platform usage.
- Uploaded data for processing
- Service usage analytics
- Performance metrics
- Error logs for debugging
- Quality optimization data
How We Use Your Information
Clear purposes for data processing with your consent and legal basis
Service Provision
Core operations
Deliver and maintain our AI services effectively.
- Operate AI services
- Process data analysis
- Customize experience
Communication
With your consent
Keep you informed and provide support.
- Newsletter delivery
- Customer support
- Service updates
Analytics & Improvement
Service enhancement
Analyze usage to improve our services.
- Usage pattern analysis
- Performance monitoring
- Feature development
Legal Compliance
Regulatory requirements
Meet legal obligations and protect security.
- Regulatory compliance
- Fraud protection
- Terms enforcement
How We Use Cookies
Complete transparency on website cookies with granular control
You have complete control over cookie preferences. Click the "Cookie Settings" floating button to manage your choices anytime.
Essential Cookies
Required for functionality
- Keep you logged in during your visit
- Protect your interactions with our website
Functional Cookies
Enhanced experience
Improve your website experience with personalized settings.
- Remember your language preference
- Save your browsing preferences for consistency
Analytics Cookies
Usage insights
Help us understand website usage and improve performance.
- Understand which pages are most popular
- Monitor website performance and loading times
- Analyze user journey and navigation patterns
Marketing Cookies
Personalized content
Deliver relevant content and track marketing effectiveness.
- Remember your newsletter subscription preferences
- Show you relevant content based on your interests
- Measure effectiveness of our communications
How We Share Your Information
We never sell your data—only trusted partners for essential services
Your information is only shared with trusted partners who help us deliver our services, and they're contractually bound to protect your privacy.
Service Providers
Essential operations
Trusted partners who help us deliver and maintain our services.
- Cloud hosting and infrastructure
- Email and communication services
- Website analytics providers
- Customer support tools
Technology Partners
AI service providers
Leading AI and technology companies that power our intelligent services.
- AI and machine learning platforms
- Data processing services
- Secure payment processors
- API integration partners
Legal Requirements
Compliance obligations
Limited circumstances where we're legally required to share information.
- Court orders and legal processes
- Regulatory compliance requirements
- Fraud prevention and security
- Protection of rights and safety
Business Transfers
Corporate changes
How we handle your data during company transitions.
- Merger or acquisition scenarios
- Asset sale or transfer
- Advanced user notification
- Continued privacy protection
How Long We Keep Your Information
Clear timeframes for data storage with secure deletion when no longer needed
We only keep your information for as long as needed to provide our services and meet legal requirements. When no longer needed, data is securely deleted.
Account Information
User profiles & settings
How long we keep your account details and preferences.
- Active accounts: While you use our services
- Inactive accounts: 3 years maximum
- Account deletion: 30 days to complete
Communications
Messages & subscriptions
Retention periods for your communications and subscriptions.
- Support inquiries: 2 years after resolution
- Newsletter: Until you unsubscribe
- Marketing: Until consent withdrawn
Service Data
Processing & analytics
How long we keep data from our AI services and analytics.
- Processing data: Per service agreement
- Analytics: Anonymized after 26 months
- Error logs: 12 months for debugging
Consent & Preferences
Cookie & privacy choices
Records of your privacy choices and consent decisions.
- Consent history: 3 years for compliance
- Cookie preferences: Until you change them
Legal & Compliance
Required by law
Information we must keep for legal and regulatory compliance.
- Financial records: 7 years (tax requirements)
- Legal disputes: Until resolved + 1 year
Your Privacy Rights Under GDPR
Full control over your personal information with simple exercise procedures
Under GDPR, you have comprehensive rights over your personal data. Contact us at privacy@debytes.io to exercise any of these rights.
Access & Download
View & export your data
See what information we have about you and get a copy.
- Request all personal data we hold
- Download in machine-readable format
- Transfer to another service provider
Correct & Control
Update & limit usage
Fix incorrect information and control how we use your data.
- Correct inaccurate information
- Restrict processing in certain cases
- Object to marketing or profiling
Delete & Withdraw
Remove & opt out
Request deletion of your data and withdraw permissions.
- Request complete data deletion
- Withdraw consent anytime
- Close your account permanently
How to Exercise Your Rights
Simple process
Easy steps to make privacy requests and get help.
- Email us at privacy@debytes.io
- We may verify your identity for security
- Response within 30 days maximum
- No charge for reasonable requests
Complaints & Support
If you're not satisfied
Additional options if you need more help or have concerns.
- Contact us first - we want to help
- File complaint with data protection authority
- UK residents: Contact the ICO
Get in Touch About Privacy
Ready to help with any privacy questions or rights requests
We commit to responding to all privacy inquiries within 30 days. For urgent matters, mark your email "URGENT" for faster attention.
Privacy Inquiries
Data protection matters
For privacy-related questions, rights requests, and data protection concerns.
privacy@debytes.ioGeneral Contact
Business & services
For general questions about our AI services, partnerships, and business inquiries.
contact@debytes.ioQuestions about your privacy and data?
Your privacy matters to us. If you have any questions about how we handle your data
or need help understanding your rights, we're here to help with transparency and clarity.